There is no supported way to transfer recordings from one Tablo to another Tablo/device. If you replace/sell/give away a Tablo, you will lose any existing recordings.
You may need to remove a 4th Generation Tablo from your network if you're:
- Replacing a unit under warranty
- Replacing a 2-tuner Tablo for a 4-tuner Tablo
- Selling/giving your Tablo to someone else
This article covers what to do in these situations.
What To Do When Replacing Your 4th Generation Tablo
Whether you're replacing your 4th Generation Tablo with the same make and model, or upgrading from a 2-tuner to a 4-tuner, you'll want to follow these steps.
1) Complete first-time setup of your new Tablo, ensuring you follow our advice to re-name your old Tablo to something obvious before proceeding.
2) Next, in your iOS or Android Mobile app, select the profile icon in the top right corner. Make sure your new Tablo is online and selectable.
3) Select the profile icon again and choose your old Tablo.
4) Select Forget This Tablo.
Your new Tablo is now ready and your network and Tablo apps will be clear of the old Tablo.
If you're returning your old Tablo either under warranty or within the 30-day return period, there is no need to factory reset it before returning it.
What To Do When Selling/Giving Away Your 4th Generation Tablo
1) If you have more than one Tablo on your network, follow steps 2 to 4 above. This will ensure that your 'new' Tablo is ready to go and accessible within the Tablo app, and the Tablo you're planning to sell or give away is no longer selectable.
2) Next, factory reset your old Tablo to safeguard your personal data and make it easier for its next owner to set up.
- If you use Tablo's internal storage, go here for instructions.
- If you use external storage with your Tablo, go here for instructions.
During the factory reset process, ignore the instruction to set up your Tablo again.
3) If you plan to stop using Tablo altogether, we also recommend deleting your Tablo account.
Should you return to Tablo in the future, you can simply set up a new account.