If you are a legacy customer with a Tablo subscription, you cannot use your existing login credentials for 4th Generation Tablo registration. This is a separate account that needs to be created within the new Tablo application.
Furthermore, if you plan to no longer use your legacy Tablo, it would be a good idea to cancel your legacy subscriptions. The 4th Generation Tablo does not require a subscription service.
The 4th Generation Tablo account is a household one that will be used with every viewing device on your network. This email address and password will be required for first time login for every device on your router. After that, it should be rarely needed. Your family members will not need separate accounts. Though a single account can have multiple Tablo DVRs, only one account should be linked to a 4th Generation Tablo at a time.
Before the first-time setup process, you will be prompted to create a Tablo Account. There are no subscriptions, contracts or hidden fees with the 4th Generation Tablo. This account is simply used to register your Tablo to your email address.
The Tablo app will show the following screen where you can enter your details, once done select REGISTER to complete.
After you select the REGISTER button, the next screen will ask you to check your registered email address for the verification code. Look up said code in your email. If it doesn't show up in your inbox, it may show up in your spam folder. Select NEXT once you are ready to enter the six-digit code.
Enter the six-digit code sent to your registered email address to verify your account, once done select SUBMIT.
Note: If you do not receive your confirmation code, make sure to check your email inbox's spam folder, as these types of emails can sometimes be redirected to junk or spam folders.
If you still do not receive your email confirmation code after 5 minutes and cannot locate it in your spam or junk folders, select 'Resend Verification Code'.
After you select the SUBMIT button, your account is registered and you can proceed with the rest of your Tablo setup.