What Do I Get With My Legacy Tablo TV Guide Data Service Subscription?

Tablo David
Tablo David
  • Updated

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This is a legacy article. 4th Generation Tablo devices do not require a subscription. All TV Guide data and features are included with your 4th generation Tablo purchase.

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All new and refurbished legacy Tablo DVRs come with a free 30-day trial of our TV Guide Data Service subscription so that new users can enjoy Tablo's advanced DVR features, right out of the box.

You can register and purchase a subscription for your Tablo at: https://account.tablotv.com/  

 

Table of Contents

 

Tablo TV Guide Data Service Features

The chart below shows exactly which features are included with your legacy Tablo OTA DVR as well as the more advanced features that are available if you choose to subscribe:

  Included Subscription only
TV Guide Data 24 Hours 14 Days
Live TV Grid View Checkmark.png Checkmark.png
Scheduled View Checkmark.png Checkmark.png
Recordings View Checkmark.png Checkmark.png
Manual Recordings (Date/Time/Channel) Checkmark.png Checkmark.png
Prime Time View x.png Checkmark.png
TV Shows View x.png Checkmark.png
Movies View x.png Checkmark.png
Sports View x.png Checkmark.png
Filters x.png Checkmark.png
Series Info x.png Checkmark.png
Cover Art x.png Checkmark.png
Record By Series x.png Checkmark.png
Advanced Recording Features x.png Checkmark.png
Tablo Connect* x.png Checkmark.png
Secondary Television Streaming for Tablo DUAL HDMI & QUAD HDMI x.png Checkmark.png

* Tablo Connect is only available for our network-connected legacy Tablo DVRs. 


After the first 30 days, your trial period will have ended and you will only have access to the included features if you subscribe to a TV Guide Data Service subscription.

 

Pricing

If you decide you would like to subscribe, you can choose a low-cost monthly option:

  USA Canada
Monthly Subscription $4.99 USD $5.99 CAD

 

Feature Descriptions

TV Guide Data

All of Tablo's apps are powered by TV Guide data. Users with subscriptions will be able to discover and easily set recordings for programs airing over the next 14 days, instead of just the next 24 hours for those who opt out of a subscription.

 

Live TV Grid View

With or without a subscription, you’ll be able to see at least a full 24 hours of programming within the Live TV grid view.  You can also play live TV from this view, and with an active subscription, set recordings from this view as well.

A 14-day Live TV grid is standard on Amazon Fire TV, Android TV and TV-connected Tablo DVRs with an active TV Guide Data Service subscription but will need to be enabled on Roku devices

Live
 

Scheduled & Recordings Views

All Tablo users have access to the scheduled view which shows all of your scheduled recordings, whether or not there is an airing in the next 14 days.

Scheduled

From the scheduling view, you can unschedule specific airings and resolve scheduling conflicts.

The recordings view will show all of the recordings on your Tablo for you to select for playback.

 

Manual Recordings

Both subscribers and non-subscribers have the ability to create manual recordings however, this is the only way for non-subscribers to set programs to record.

Manual

Manual recordings are set by date/time/channel on a one-time or repeating schedule.

You can find full instructions for setting up a manual recording using the Tablo App here. 

You can find full instructions for setting up a manual recording using a legacy TV-connected Tablo here. 

 

Views & Filters

Tablo subscribers have access to custom views and filters that make it easy to discover your favorite programs and new shows including:

  • Prime Time, Movies & Sports
  • Premiering, New (airing for the first time) & Genre (comedy, drama, children, etc.)

Filters.png

 

Series Info & Cover Art

A full guide data subscription provides episode and series synopses so you can read what a show is about or know whether or not you've already seen a particular episode.

When browsing, cover art for programs creates a Netflix-style guide in the Tablo app. Without a subscription, program tiles within all apps will revert to simple blue tiles with white text.
Poster

 

Record By Series

Active subscribers will be able to record by series.

Series

With this feature, you can choose to record ALL airings of that program or ALL NEW to just get episodes that have been previously unaired.

 

Advanced Recordings

Available for subscribers only, Tablo's advanced recording options provide more flexible scheduling and recording management capabilities including:

  • Adjust Start/Stop Time - Start recordings up to 10 mins early and end as much as 3 hours after the scheduled program time
  • Keep X Recordings - Retain all episodes or only a select number of airings
  • Recording Channel Selector - Choose which channel to record from if multiple channels are airing a favorite program

You can read more about Advanced Recording features here. 

Advanced

 

Tablo Connect

Tablo Connect is Tablo's out-of-home streaming service. This lets you access live and recorded TV from your network-connected Tablo via paired devices anywhere in the world.

This is a subscriber-only feature and is not compatible with TV-connected Tablo DVRs.

You can find more information about Tablo Connect and how it works here

Secondary Television Streaming

For legacy TV-connected Tablo DVRs like Tablo DUAL HDMI and QUAD HDMI, in-home streaming to up to two secondary televisions is a subscriber-only feature.

This allows you to stream live or recorded TV from your TV-connected Tablo DVR to streaming set-top-boxes and smart TVs running on the following models:

  • Roku
  • Amazon Fire TV
  • Android TV

If you have a network-connected Tablo DVR, streaming within the home does not require a subscription. 

You can read more about secondary television streaming here.

 

TV Guide Data Service Subscription FAQs 

Why Do I Only See 24 Hours of Guide Data?

By default, the Live TV Guide will show 24 hours of guide data. The remaining 2 weeks are sorted into the TV Shows, Movies, and Sports tabs.

Tablo customers with a TV Guide Data Service subscription using Roku devices can enable a full 14-day live TV grid in the settings screen.

A 14-day Live TV grid is standard on legacy apps on Amazon Fire TV, Android TV and TV-connected Tablo DVRs with active TV Guide Data Service subscriptions. 

You can find more information about the 14-day Live TV grid here. 

 

Why Am I Missing Screens or Features I Used to See?

Ensure your Tablo subscription is active and associated with your Tablo by checking the SUBSCRIPTION section of your Tablo’s settings screen.

You may need to refresh your subscription by selecting REFRESH from the top of the settings page in order for your Tablo to recognize the active subscription.

If you have the DUAL HDMI or QUAD HDMI units, you will need to use the HDMI input the Tablo is connected to and the Tablo remote to access the HDMI interface in order to check your subscription status as well as to refresh your it.

You can read more about why you are not seeing your active TV Guide Data subscription here. 

 

The Live TV Guide is Missing Guide Data for Some Channels or Showing Incorrect Guide Data, How Do I Fix This?

Contact Tablo Support with the zip code or postal code that you used to set up your Tablo as well as your Tablo’s MAC address (located on the bottom of your Tablo) and a list of the affected channel(s) to have this corrected.

 

Why is My Subscription Payment Failing?

Ensure your Tablo account zip/postal and credit card zip/postal match and/or that your bank does not automatically block international transactions, as we are located in Canada.