Legacy network-connected Tablo devices running firmware 2.2.42 or older must update as soon as possible to ensure a critical security patch is applied to their devices.
The patch has already been applied for legacy network-connected devices running firmware 2.2.58 and 2.2.60.
If you’re not sure which version your Tablo is running, go to SETTINGS > ABOUT > TABLO FIRMWARE in any Tablo app.
What Happens If I Didn't Update?
If you have not yet updated your Tablo’s firmware to 2.2.60, connectivity between your Tablo device and Tablo servers is at risk of failing, impacting your experience in the following ways:
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Access to All Subscription Features Can Expire
Since your Tablo won’t be able to verify its subscription status, access to all subscription-enabled features can expire, including extended 14-day TV Guide Data, series and advanced recording features, Tablo Connect for out-of-home streaming and Automatic Commercial Skip.
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Connectivity Through Some Tablo Apps May Fail
Tablo apps that rely on our servers for authentication may fail to discover or connect to your Tablo device. This could affect Tablo apps for Samsung and LG smart TVs, Windows 10 and the web app.
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Your Tablo Won’t Receive Updates
Tablo servers also manage firmware update notifications and downloads. If your Tablo cannot connect to our servers, it won’t receive any future firmware updates.
FAQs About the 2.2.58/2.2.60 Critical Security Patch
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Which Tablo models required a firmware-based critical security patch?
The following legacy network-connected Tablo models required the application of a firmware-based critical security patch: Tablo DUAL LITE, Tablo DUAL 64GB, Tablo DUAL 128GB, Tablo QUAD, Tablo QUAD 1TB and the original 2-Tuner and 4-Tuner Tablo.
If you have updated to firmware 2.2.58 or 2.2.60, this patch was already applied to your device.
This patch isn’t required for Tablo DUAL HDMI, QUAD HDMI or 4th Generation Tablo devices as they use more recent and up-to-date security credentials.
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What does the critical security patch update do?
When Tablo devices connect to the servers at Tablo HQ, they use specific security credentials to ensure that communication between the server and the device is protected and encrypted. The security patch in firmware versions 2.2.58 and 2.2.60 replaces older security credentials that are expiring with newer ones, extending the life of your legacy Tablo device. If you have already updated to firmware 2.2.58 or 2.2.60, your Tablo is now using the newer security credentials.
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Was my Tablo or network at risk without this security patch?
No, your Tablo or home network was never at risk. Imagine this patch as your Tablo’s passport to Tablo HQ. The ‘border’ remains secure, and ‘passports’ included in previous firmware versions, including 2.2.42, remain valid for now. But those who fail to update their firmware to receive a new ‘passport’ may be ‘refused entry’ at any time and won’t be able to obtain a new ‘passport' without contacting Tablo Support.
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Why couldn’t Tablo just keep the old security credentials?
Security credentials for devices and servers have set expiry dates, just like passports. Setting expiry dates is one of the best practices Tablo uses to help reduce overall security risks.
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I don’t want to use the new 4th Generation Tablo apps. Do I still need to update?
Yes. All legacy network-connected Tablo devices must be updated as soon as possible. Even if you never plan to enable the Legacy Transition and use 4th Generation apps, updating ensures that connectivity between your Tablo device and Tablo servers can continue. Without it, access to all subscription-enabled features will expire, connectivity through some Tablo apps may fail and your Tablo will no longer be eligible to receive updates. Updating to 2.2.60 WILL NOT prevent you from accessing your Tablo through the legacy Tablo apps you use today or alter the features available to you within legacy apps.
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I have a different Tablo model. Does my device need this security patch?
This patch isn’t required for Tablo DUAL HDMI, QUAD HDMI or 4th Generation Tablo devices. As comparably newer devices, they use more recent and up-to-date security credentials.