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How to Connect Your Tablo 4th Generation to a Hidden Wi-Fi Network

Tablo Support - Kyle
Tablo Support - Kyle
  • Updated

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This article applies to 4th Generation Tablo DVRs. If you have a legacy Tablo, see this article.

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Here's how to connect your 4th Gen Tablo to a hidden Wi-Fi network:

 

Ensure Proper Connections

Your iOS/Android smartphone or tablet should be connected to the same network you wish to connect your Tablo to.  

Ensure your Tablo is not connected to Ethernet or a USB Hard drive. Only power and the TV antenna should be plugged in.


 

 

Ensure Your Tablo is In Wi-Fi Access Mode

The blue LED light on your Tablo should be pulsing.

If not, reboot your Tablo, so it does so.

 

Open App and Connect To Tablo Account

Open the Tablo app on your smartphone or tablet. You may be prompted to log in. If you do not have a Tablo account, select I'M NEW TO TABLO to create one. This is not the same as a legacy TV Guide Data or Premium account. It's free and for registration purposes only.

If you already have a Tablo account, select I HAVE A TABLO ACCOUNT.

 

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Connect to Your Tablo Via Wi-Fi

After logging in, select CONNECT WITH WI-FI.

 

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Select NEXT.

 

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Wait for a prompt to appear asking you to join a temporary Tablo Wi-Fi network. It will look something like Tablo_XXXX. Select CONNECT or JOIN.

 

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Connect To Your Hidden Network

When prompted to select your home Wi-Fi network, select JOIN OTHER NETWORK.

 

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Enter the name and password for your hidden Wi-Fi network. Then select SUBMIT.

NOTE: Network names and passwords are case-sensitive.

 

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The Wi-Fi setup is now complete. You'll be automatically taken to the next page when your Tablo is ready. If prompted, follow the directions on screen to complete your Tablo's first-time setup.

 

If Things Go Wrong
 

  • If You Cannot Connect Your Smarphone or Tablet to Tablo_XXXX
    Contact Tablo Support.

 

  • If the Tablo App Does Not Proceed From the "Wi-Fi Setup Complete" Screen After Several Minutes.
    Try closing and re-opening it.

 

  • See if Any Other Device is On Your Wi-Fi Network
    If all your Wi-Fi devices (computers, smartphones, tablets, etc) have suddenly lost Wi-Fi connection, the issue may be with your router. See Troubleshooting Your Router below.

 

  • Verify Your SSID and Password are Correct
    Double-check your Wi-Fi router's name (SSID) and password.

    When you enter the Wi-Fi password into your Tablo app, click the eye icon in the right edge of the text box to reveal what you're typing in; that way, you can ensure your password is correct.

 

  • Switch Off Your Smartphone's Cellular Data
    Your smartphone must connect via Wi-Fi in order to set up your Tablo. If you're connected via cellular data instead, then you'll miss Wi-Fi altogether. In your smartphone or tablet's settings, switch off your cellular data and verify that only Wi-Fi is enabled.

 

  • Move Your Tablo Closer to Your Wi-Fi Router
    If you live in a large place, it's possible that your Tablo is out of range of your router. Try moving it closer.

 

  • Try A Different Wi-Fi Band
    If your Wi-Fi router is dual-band (most are), try connecting to the 2.4 GHz band, its better for longer distances.  

    If your Tablo is very close to your router, use 5 GHz; which is excellent over short distances.

 

  • Troubleshooting Your Router
    If nothing seems to work, attempt the following:

    • Disconnect the power from your router. Wait 3 minutes, then plug it back in.
    • If that fails, contact your ISP or the router's manufacturer.