Solving Buffering Problems

There are a few changes you can make to your Tablo's setup to eliminate or reduce buffering.

Open the Tablo app and navigate to the Settings menu.

Under the 'Recording quality' section switch to 'HD 720p - 3Mbps'. This new setting will become active for all future recordings and Live TV - it will not become active for any old recordings. 

Live TV has a separate setting that you can toggle. If you are experiencing buffering on Live TV as well, we recommend adjusting this quality.




Next, scroll to the bottom of the Settings page and turn OFF the 'Enable fast live TV startup' toggle.



If you continue to have buffering problems, try hardwiring your Tablo directly to your router with an Ethernet cable. The Tablo's video is sent directly over your router's network. Poor Wi-Fi connectivity will result in buffering, while an Ethernet connection is generally significantly faster and more stable.

If you would like to learn more about how to solve buffering issues, visit our blog, where we go over the Cord Cutter’s Guide to Streaming HD Video Without Buffering.


Buffering Resulting from Unsupported Storage
Less frequently, we have seen buffering caused by using an unsupported type of storage with the Tablo - for example USB Flash Drives or external hard drives in external enclosures - or from a failing hard drive. 

To troubleshoot this, disconnect your hard drive from the Tablo and begin to stream a Live TV channel. If you see no buffering, or fewer instances of buffering, your storage choice is likely at fault.

To solve this, simply switch to a supported storage method and/or a brand new hard drive.

NOTE - It is not currently possible to transfer recordings from one hard drive to another. 



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    I had issues with recording. Seemed like buffering issues. Turned out to be corrupted data on the drive. I reformatted and things started recording fine.

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