For instructions on 4th Generation Tablo Wi-Fi setup for iOS, go here.
For instructions on how to set up a legacy model via Android, go here.
An excellent resource for Tablo set up is our Quick Start Hub. Feel free to follow along with this article or check out our hub here.
Check out a step-by-step video below or keep scrolling for text and image instructions.
Before opening the Tablo app, please ensure that your Android device is connected to the Wi-Fi network that you would like the Tablo to be connected to. The viewing devices you wish to connect your Tablo to must also be connected to your network. You should not be using a VPN.
Please note this setup needs to be done using a mobile phone or tablet, as computers are not compatible with 4th Generation Tablo.
Connect to Internet
In this step, you will be asked if you would like to connect your 4th Gen Tablo to the network using Wi-Fi or Ethernet.
In practice an Ethernet connection is more stable and easier to set up than a Wi-Fi one. If your router has free ethernet port and you have a cord long enough to connect your Tablo, we recommend setting such up. Otherwise...
Select Connect with Wi-Fi.
Connect to Your Tablo
Your Android device will need to connect to your Tablo so that it can be added to your Wi-Fi network. Select the Next button.
Wait for the prompt to come up, then select Connect.
Hit Connect once the option appears, this can take a few minutes.
Join Your Wi-Fi
Once your Android device has connected to your Tablo, you should see your home network’s name listed on the screen. If this is the network you would like to add your Tablo to, select it and wait for the password prompt to come up.
Enter your password and select Submit.
The Tablo will now attempt to connect to your home Wi-Fi.
Once your Tablo has successfully connected to your Wi-Fi network, its blue LED will stop pulsing and turn solid. At this point, the Tablo application will guide you through the rest of the setup process.
You can then follow along with the rest of the setup process here.
When Things Go Wrong
Ensure an Ethernet Cable and/or USB Hard Drive are Not Attached To Your Tablo
When an Ethernet cable is attached to your Ethernet port, your Tablo's Wi-Fi is disabled.
We recommend not connecting a USB hard drive to your Tablo until our app suggests you do so.
See If Any Other Device Is On Your Wi-Fi Network
If all your Wi-Fi devices (computers, cell phones, tablets etc) have also, and suddenly, lost Wi-Fi connection, the issue may be with your router. See Troubleshooting Your Router below.
Verify Your SSID and Password Are Correct
Double-check your Wi-Fi router's name (SSID) and password.
When you enter the Wi-Fi password into your Tablo app, click the eye icon in the right edge of the text box to show you what you're typing in, that way you can be sure your password is correct.
Reboot Your Tablo
Lightly press and let go of your Tablo's reset button. You can find it on the bottom of the Tablo. The LED will pulse very quickly, once it's slowed down you'll be ready to try setting up your Wi-Fi connection again.
Switch Off Your Cell's Cellular Data
Your cellphone must connect via Wi-Fi in order to set up your Tablo. If you're connected via cellular data instead, then you might be missing Wi-Fi all together. In that regard, in your phone or tablet's settings, switch off your cellular data and verify that only Wi-Fi is enabled.
Move Your Tablo Closer To Your Wi-Fi Router
If you live in a large place, it's possible that your Tablo is simply out of range of your router. Try moving it closer.
Try A Different Wi-Fi Band
If your Wi-Fi router is dual-band (most are), you may want to try connecting to the 2.4 Ghz band, it's better for longer distances.
If your Tablo is very close to your router, go for 5 GHz instead, that frequency is excellent over short distances.
Troubleshooting Your Router
If nothing seems to work, attempt the following:
- Disconnect the power from your router. Wait three minutes and plug it back in.
- If that fails, contact your ISP or the router's manufacturer.
If the issue is that you cannot connect your cell or tablet to Tablo_XXXX, contact Tablo Support instead.