This is a 4th Generation Tablo article. To access a legacy version of this, go here.
If you are using an active VPN, Tablo will not obtain the proper time zone, and your recordings may occur at incorrect times.
Tablo obtains its time zone information from the channel scan during setup. If the time zone is set correctly during the channel scan, daylight saving and other time changes should be automatic and require no intervention.
If you've recently experienced a time change and your Tablo does not appear to have updated its time setting, verify that your time setting is correct on your viewing device.
If the setting on your device is wrong and you cannot resolve it, it's possible the NTP (Network Time Protocol) your ISP is providing is incorrect, and you should reach out to them.
If your device time is correct but your Tablo time is not, change your Tablo's location to the correct one. Once this is done, the issue should be resolved.
If you need further help, feel free to reach out to our Support Team.