4th Generation Tablo Firmware Update Tips & Tricks

Tablo Support - Brittany
Tablo Support - Brittany
  • Updated

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For firmware update tips and tricks for legacy network-connected Tablo DVRs, go here.

For firmware update tips and tricks for legacy TV-connected Tablo DVRs, go here.

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When a new firmware release is available for the 4th Generation Tablo, most Tablo apps will notify you of its availability and prompt you to install it. 

With a fast internet connection, a firmware update should take around 3 minutes to download and complete. If you have a slower internet connection it could take 10-15 minutes.


The look and feel of the update screen may vary depending on the platform.

 

Table of Contents

 

iOS and Android Mobile Firmware Update Instructions 

Upon connecting to your Tablo through the Tablo app on your mobile device, you will be notified if there is an update available. 

 

                                           

 

If you are already connected to your Tablo and would like to double-check to see if your current firmware version is the most up-to-date, you can do so from the ABOUT section of your SETTINGS page.

This can again be done from most Tablo apps:

                                           

 

Once your firmware update is underway, you will see the progress indicated on your screen.

                                           

 

When the firmware update finishes, your Tablo will reboot and you will be returned to your Tablo app.

 

Roku, Amazon Fire TV, Android TV, Samsung and LG Update Instructions

If an update is available for your Tablo when you open the Tablo app, you will see a notification on your screen prompting you to either update your Tablo or postpone the update until a later time.   

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If you have postponed a firmware update or would like to check if one is available, navigate to the SETTINGS page from the main menu. Navigate to the ABOUT section. You will either have a button that reads UPDATE AVAILIBLE or CHECK FOR FIRMWARE UPDATE.                 

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For Samsung and LG apps, you may not see the update begin on screen. If this occurs, you simply need to close and re-open the app and the update will complete.

 

Some Things to Note About Firmware Updates

  • Do not reset your Tablo during the update process - this can cause faults on your hard drive.
  • Firmware updates are generally distributed in a phased rollout so you may not receive an update prompt immediately.
  • When it is powered on, your Tablo checks every 24 hours to see if an update is available. 
  • If you initialize a firmware update during a recording, this will cause your recording to fail.
  • You can choose to delay the firmware update but please try to keep your Tablo as up-to-date as possible to enjoy an optimal experience.

 

What To Do When Your Firmware Update Gets 'Stuck'

If your firmware update gets stuck on Step 1: downloading for more than 10-15 minutes:

  1. Quit the app and go back to SETTINGS. It's possible that only the display within the app was stuck and the firmware update was completed successfully in the background.
  2. If you have access to a Tablo app on a different device than you used to process the update, go to the SETTINGS screen on it to verify whether the update is still pending or if it has indeed been processed successfully. If it has not, you can attempt to process the firmware update again.

If your firmware update is stuck on Step 2 or Step 3, DO NOT ATTEMPT TO REBOOT. Instead, call Tablo Support 1-844-TABLOTV (822-5688) or place a ticket for further guidance and assistance.