If you have previously set up your Tablo to connect to your network using Wi-Fi, check to see if the Tablo LED is pulsing or is solid.
A pulsing LED indicates the Tablo is not able to connect to your Wi-Fi router.
To verify this, check the device used to set up Wi-Fi access (tablet or smartphone with Wi-Fi) to see if Tablo's unique network (which will look like Tablo_XXXX) is displayed as a wireless network.
If it is, your Tablo has switched back to Access Point Mode because it was unable to connect to your Wi-Fi router. In this case, try the following:
- See if you can connect a different Wi-Fi device (tablet, smartphone…) to your router at the same location as your Tablo and verify that the SSID (name of the Wireless network) and password has not changed. If you can connect via another device it's time to reach out to Tablo Support.
- If you do not see the wireless network for your router on your device, the router placement may have been affected causing the wireless signal to no longer reach the location of the Tablo. Try moving your router to a different location.
- If you see the wireless network but cannot connect, the router may have been configured with a new SSID or password. You will need to look in your router’s configuration settings to determine the new SSID and password. Once you have done so, use the Tablo app's Edit Wi-Fi (connect to Tablo_XXXX first) option to configure the Tablo to access the network with the updated credentials.
- If your Tablo device is still unable to connect, verify that the router is set for WPA or WPA2 authentication. If not, configure your router to use this type of security.
If all this fails, contact your ISP or the manufacturer of your wireless router.