To better serve you, our support team may ask for your Tablo's MAC (medium access control) address. It's a string of numbers and letters that identify your specific Tablo. Usually, we'll just need the last six digits of the MAC.
You can find this address in two places:
- On the bottom of your Tablo (legacy and 4th Generation), on a white label.
- In any of the Tablo apps' settings screens.
It will look like this:
4th Generation Tablo
Legacy Tablo