Why was I charged an additional $1 fee for my subscription?

Tablo Support - David
Tablo Support - David

Occasionally some customers will see an additional $1.00 fee charged separately from their subscription. This charge may appear as a 'TABLO' charge on the banking line item.

However, the origin of this charge is from the banking or credit card institution processing the charge. This is most commonly referred to by banks and credit card companies as a foreign transaction fee, or a international transaction fee.

This charge is only seen for a rare subset of our users. Not all banks and credit card institutions charge this fee.

Since Tablo operates in Canada, and many of our customers are from the United States, this all depends on the banking/credit institution you work with. For any questions or disputes on the nature of this charge, please contact your bank.